Monks require the design files in PSD/AI/EPS format with all the important details and everything you wish to incorporate within the order. Alternately, if you want us to design as well, you need to fill our design questionnaire, provide a brief on the kind of design you want, your brand guidelines, logos and other relevant information. All files need to be Layered files and our best choice is layered PSD.
Monks review your design files and one of the head Monks gets back to you in case any clarification is required. In case, you need us to design and code, Monks review the design requirements given by you and get back to you for further clarity.
Monks hand-code your design and carry out necessary testing procedures to make sure it works flawlessly across platforms. Alternately, if the Monks are creating the design, they send the first draft to you for review, on review you can specify the iterations, once the final version of the design is ready, Monks hand-code the design and test it. For emails, templates and newsletters, we check for email client compatibility across 40+ platforms, with the help of Litmus. For landing pages we ensure compatibility across all major web browsers.
Monks deliver your job within the committed time frame, but they do not cease there, in case, you are not totally satisfied, Monks continue to work and ensure that you fall in love with the final delivery.